Terms and Conditions
Prices are correct at time of printing and may be changed without prior notice. Prices may vary due to rate of exchange fluctuations. All orders/goods must be paid in full before shipping.
Orders shall be confirmed by way of email automated confirmation.
For items in stock, please allow 5 (five) days for delivery of your order, unless otherwise advised by DZ Sports Ltd. We cannot be held responsible for postal delays.
Cancellations cannot be accepted once your order has been processed and dispatched.
For custom orders cancellation will only be accepted within 24 hours of receipt of the order to qualify for cancellation & refund (if applicable). If we have already started production on your custom order we cannot guarantee that a refund will be made.
In some cases substitute goods may be offered if your preferred item is no longer available. You will be advised of this prior to dispatch and your rights of cancellation shall not be affected.
If you wish to return any item, which must be unused, you must inform us in writing within 7 (seven) days from the date of which the goods are received by you. Products must be returned to DZ Sports Ltd to comply with our cancellation terms.
Any changes you wish to make to custom orders must be received in writing before the order is placed.
Once you have taken receipt of the goods, you have 7 days to check that they are as per the order placed and if there are any discrepancies, the item must be returned unused.
Once the item has been used, we will not accept any returns.
We will replace or repair at our option any products that we have manufactured which you can establish are not to the high standards of quality workmanship or materials for a period of 1 (one) month after receipt of the order. We will not replace or repair any item where the defect has occurred due to your wilful damage, misuse, alteration or negligence and/or failure to follow manufacturer’s instructions of use.
Where we act as a direct agent for the manufacturer of items sold on this site, we accept no responsibility for failure of the products or resulting consequences. Any defect of these items occurring under normal use may be returned to ourselves, which we shall return to the manufacturer for their assessment/repair.
For any items returned, please enclose details of the problem with your contact details.
If you receive a package where there is indication of external damage, you may either refuse the package or accept by informing the carrier of its damage.
DZ Sports Ltd is not liable for any injuries, loss or damage that may occur to you or your equipment. Consumers should ensure that equipment choices are made with adequate consideration of individual, needs, skill, capabilities and experience levels before seeking to acquire skydiving and/or parachute equipment.
Contracts will be governed by English Law and will come under the exclusive jurisdiction of the English Courts.
All goods remain property/ownership of DZ Sports Ltd until such time as they are paid for in full by the buyer or suitable representative.
In the event of non-payment DZ Sports Ltd shall be entitled to repossess the goods unless they have been subject to prior resale in which case DZ Sports Ltd shall be entitled to the proceeds of resale in the hands of the buyer or any liquidator, receiver or trustee of the buyer.
VAT 2010: Tax/VAT details UK residents –
17.5% European residents (non UK).
17.5% European residents (non UK) with VAT number - zero rated (please supply country VAT number when ordering).
World-wide (non European) - zero rated.
As of 1st January 2011, any VAT applicable will increase to the new rate of 20%.